Well water in Hartland and the Town of Merton
Hartland's public water is shallow well water: five wells between 81 and 135 feet deep, in sand and gravel. Homes on their own wells in the Town of Merton or elsewhere around Hartland draw groundwater too, but nobody publishes a figure for them.
Call (262) 829-5961Mon to Fri, 7am to 5pmThe Village's number stops at the Village system
About 23 grains is the Village figure for the water it supplies. A private well, in the Town of Merton or anywhere else with a Hartland address, is a separate source, and its hardness is unknown until someone reads it.
Merton is not a small place either, at 8,306 residents in the state's 2026 estimate, and each home there on its own well is its own case.
Shallow water, public and private
The Village pumps from 81 to 135 feet down, in sand and gravel. If your own well is shallow too, the same logic applies to it: a recent reading beats an old one.
Bacteria testing runs on its own yearly schedule
For bacteria, the state DNR's guidance is to test a private well at least yearly. Softeners are not made for bacteria or nitrate, so that test stays on the calendar no matter what sits in your basement.
What to read us from your lab report
Hardness first. If the report lists iron, read that figure too: wells can carry iron, and it is worth discussing before anything is sized. Mention any staining you have seen as well.
Install day on a Hartland-area well
Before a single connection is made, the plumber reads the water at your tap, so the setting reflects your well rather than the Village's number. After the softener, brine tank, drain line and drinking tap are in, the plumber retests until hardness reads zero.
Common questions
Is Town of Merton well water the same as Hartland's Village water?
Not necessarily. The Village's figure describes its own five wells. A private well in the Town of Merton is a different source and has to be read on its own.
Is a lab report required before calling?
No. Tell us the water comes from a well and how many people live with you. If you have a report, read us the hardness and anything about iron; if not, the plumber's install-day reading at your tap sets the softener.
Is the well itself part of the job?
No. The job covers the softener, its brine tank, the drain line and its air gap, plus the kitchen-sink reverse-osmosis tap.