Putting a softener into a Hartland home
A Hartland install starts from one of two places: the Village's published 23 grains, or the reading from a private well in the Town of Merton or nearby. From there the visit runs through the same steps every time, and it is over only when your tap tests at zero.
Call (262) 829-5961Mon to Fri, 7am to 5pmThe first reading of the day
Nothing gets connected until your tap has been tested for hardness. On Village water the published figure is about 23 grains, and the test confirms where your tap actually stands. On a well, it fills in what your lab report started, or stands alone if you never had one.
Why shallow wells call for a fresh reading
The Village's wells are 81 to 135 feet deep, in sand and gravel, and water that shallow can shift with conditions at the surface. That is why the setting comes from the day's test rather than from an old note on the softener.
From the main line to the kitchen sink
Any old softener is the first thing out. Then the new tanks take their place where the main water line enters, whether that is the garage, a utility room or the basement, within reach of a power outlet and a drain.
The plumber connects the bypass. The drain line is brought over to a drain and kept clear of it by an air gap. Last comes the kitchen-sink reverse-osmosis tap for drinking water.
Chapter 145 and the air gap
Wisconsin's plumbing law, chapter 145 of the statutes, covers the point where a softener drains into your plumbing. For that reason the installation in your home is done by a contractor licensed to do plumbing in Wisconsin, and we handle the rest: the quote, choosing the right size, the equipment and booking the visit.
The last reading of the day
With everything connected, the plumber retests at your tap. The visit is complete when hardness reads zero, not before, and the reading is taken where you actually draw water.
Common questions
How is the softener sized for Hartland water?
From two things you give us on the call: the hardness, which is about 23 grains on Village water or your lab figure on a well, and how many people live with you.
Where does the drinking-water tap go?
At your kitchen sink. It is a reverse-osmosis tap, it comes as part of each whole-home softener, and it is fitted on the same visit.
What do I do after the plumber leaves?
Keep the brine tank stocked with salt, or with potassium chloride if you prefer potassium over sodium. The brine tank holds what recharges the softener's resin each time it regenerates.
Is a garage install possible?
It is, provided the main water line enters there, with an electrical outlet and a drain close at hand. The setup is the same as in a basement or utility room.