Replacing a softener on Hartland's shallow-well water
A softener in a Hartland home has been working on water that the Village's own report labels very hard. When it is time for a new one, the replacement is set from a fresh tap reading, because shallow wells are a reason not to lean on an old number.
Call (262) 829-5961Mon to Fri, 7am to 5pmWhy the old setting deserves a second look
Hartland's water comes from wells only 81 to 135 feet deep, in sand and gravel. Shallow groundwater can change with conditions at the surface, so a setting chosen years ago may not match the water you have now.
The Village's 2024 report gives about 23 grains. The plumber reads your tap before the new unit is set, and that reading is the one that counts.
The swap, from old tanks to new
Out come the old softener and the old brine tank, unhooked by the plumber. The new pair goes in by the main water line, the bypass gets hooked up, and the drain line runs to a drain, an air gap between them.
The kitchen-sink reverse-osmosis tap is fitted on the same visit, so the replacement and the drinking tap are one job, not two.
Replacing a softener on a Town of Merton well
If your Hartland-address home sits in the Town of Merton on its own well, the Village's 23 grains never applied to it. A Merton well can read higher or lower than the Village, and only a test says which.
Give us your lab report on the call, and the replacement is sized from that and from the install-day reading.
What the retest proves
The retest at your tap is how you know the new softener is set right for your water: it has to read zero hardness before the visit ends. For a Village home, that is a drop from roughly 23 grains to none.
Common questions
Is the old unit taken out on the same visit?
Yes. It is unhooked and taken out on install day, and its replacement takes the same spot.
Do I get the drinking tap with a replacement too?
Yes. The reverse-osmosis drinking tap comes with every whole-home softener, and a replacement is no exception.
Where do I start for a replacement price?
With a phone call, any weekday from 7am to 5pm. Share your address, or say the water comes from a well; then how many people live with you, and where the main water line comes in, with the old softener's spot.